This document contains the Personal Data Protection Policy of AS Hoteli EOOD registered in the Commercial Register at the Registry Agency with UIC: 131261782, with headquarters and registered address at 1618 Sofia, Vitosha district, Bakston residential area, bl.20, entr. D, fl.1, app. 85 with the subject of activity: hotel and restaurant and additional tourist services (“Policy”) and is an integral part of the General Terms and Conditions of Use of the website of the Hotel Jeravi (“Hotel”). If you do not agree to the Terms, you will not be able to use the Site. If the Policy changes, the changes will be posted here.
In order to provide travel services (“Services”) on the www.jeraviprimorsko.com
(the “Site”), AS Hoteli EOOD processes personal data of individuals – customers of the hotel or other individuals identified below (“Data Subjects”/”You”/”Your”) in accordance with this Policy.
In processing personal data, AS Hoteli EOOD complies with all data protection legislation applicable to the business, including but not limited to Regulation (EU) 2016/679 (“Regulation”).
Definitions:
AS Hoteli EOOD collects the data provided by you in connection with the conclusion of a contract for the use of the services of the hotel, the documentation of the actions of Processing of personal data and the performance of the legal obligations of the controller and the protection of legitimate interests under applicable law:
1.1.
Conclusion and execution of a contract.
These are the purposes necessary for the steps involved in the conclusion and performance of the contract between you and the Hotel, including the processing of data necessary for this purpose when performing registration, account creation and the activities of providing the Services accessible through the Site. In addition, these purposes include the communication with you, including by email, necessary in connection with the provision of the Services and/or notifying you of changes to the Services provided. Processing of some or all of the above categories of data may be necessary for this purpose
1.2.
Legitimate Interest. The purposes of the legitimate interests of AS Hoteli EOOD and its subcontractors or service providers) include:
1.3.
Legal Obligations. These are objectives such as:
1.4.
Explicit consent.
Your data may be processed on the basis of your explicit consent, in which case the processing shall be specific and to the extent and scope provided for in the relevant consent.
AS Hoteli EOOD processes personal data only in accordance with this Policy and to the extent permitted by law. Information is collected when you register on the website, make a booking, subscribe to our service, provide answers, queries or comments, or fill in certain details on a form.
|
Personal data |
Purpose |
Storage period |
|
Name |
Conclusion and performance of the contract with the hotel, legitimate interest |
Up to 5 years from the date of termination of the contract |
|
ID |
Conclusion and performance of the contract with the hotel, legitimate interest |
Up to 5 years from the date of termination of the contract |
|
ID card, passport |
Conclusion and performance of the contract with the hotel, legitimate interest |
Up to 5 years from the date of termination of the contract |
|
Address, phone, email |
Conclusion and performance of the contract with the hotel, including the reception and processing of complaints and signals, increase the quality of the services provided by the hotel, legitimate interest |
Up to 5 years from the date of termination of the contract |
|
Other data voluntarily provided by you |
Performance of the contract by the hotel |
Up to 5 years from the date of termination of the contract |
|
Data of persons under 18 |
Performance of the contract by the Tour Operator |
Up to 5 years from the date of termination of the contract |
|
Logins for use of the site |
Performance of the contract by the hotel |
Up to 1 year from the date of registration |
The website can be used without requiring registration or the provision of any personal information by the user.
The personal data provided by you will be processed for the purpose of providing tourist information and service information, as well as for the purpose of customizing the webpage in relation to your needs, improving the webpage. AS Hoteli EOOD may provide some of the data received to other third parties in connection with the fulfilment of your requests, demands and orders.
The services provided on this website are intended for persons over 18 years of age. AS Hoteli EOOD does not collect, use or disclose the personal data of minors without the prior consent of a parent or guardian. AS Hoteli EOOD declares that it complies with legislation in the field of child protection.
As an individual data subject you have the following rights:
3.1.
Right to information.
This Policy aims to inform you in detail about the processing of your personal data in connection with the Services provided.
3.2.
Right of access.
You have the right to obtain confirmation of whether your personal data is being processed, access to it and to information about its processing and your rights in relation to it.
3.3.
Right to rectification.
You have the right to correct your personal data if it is incomplete or inaccurate.
Your data may be rectified by you and/or your authorised representative.
3.4.
Right to erasure.
You have the right to request the erasure of data, except where there is a significant ground for processing and/or a legal obligation.
3.5.
Right to restriction in relation to data processing.
The Regulation provides for the possibility to restrict the processing of your personal data if there are grounds for doing so provided for therein.
3.6.
Right to notify third parties.
Where applicable, you have the right to request AS Hoteli EOOD to notify third parties to whom it has provided your data regarding the rectification, erasure or restriction of the processing of your personal data.
3.7.
Right to data portability.
You have the right to receive the personal data you have provided in a structured, machine-readable format and to use that data for another controller at your discretion.
3.8.
The right not to be subjected to a decision based solely on automated processing, involving profiling that produces legal consequences for you or similarly significantly affects you, unless there are grounds for doing so under applicable data protection law and appropriate safeguards are in place to protect your rights, freedoms and legitimate interests.
No technologies falling into this category are used in the provision of the Services on the Site.
3.9.
Right to withdraw consent.
You have the right, at any time, to withdraw your consent to the processing of personal data which is based on your consent. Such withdrawal shall not affect the lawfulness of the processing based on the consent given up to the time of withdrawal.
Data provided on the legal basis of consent are: data on food preferences,allergies, other data at your discretion, which are not required by AS Hoteli EOOD for the conclusion of the contract for the tourist service.
3.10.
Right to object.
You have the right to object to data processed on the basis of a legitimate interest.
If such an objection is received, We will consider your request and, if justified, comply with it. If we believe that there are compelling legitimate grounds for the processing or that it is necessary for the establishment, exercise or defence of legal claims, we will inform you about this.
3.11.
Right to lodge a complaint with a supervisory authority.
You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates the applicable data protection law. The supervisory authority in the Republic of Bulgaria is the Commission for Personal Data Protection, whose address is: 1592 Sofia, 2 Prof Tsvetan Lazarov Blvd.
If you have any questions regarding this Policy, please contact the Personal Data Protection Officer:
email:
Phone:
address:
AS Hoteli EOOD collects personal data only in accordance with legislation relating to the protection of personal data. Except as provided for in this Policy, personal data will not be disclosed to other third parties. Where it is necessary to provide your personal data to contractors of AS Hoteli EOOD in connection with services provided, such data will only be processed as required by law and in connection with the services requested.
Certain personal data may be disclosed to competent authorities in accordance with a law, court order, or other appropriate act, and/or if disclosure is required for the detection of crimes at home and abroad.
AS Hoteli EOOD is not responsible for the personal data processing policies of websites to which this website contains links.
When processing personal data, AS Hoteli EOOD takes all necessary measures to protect the information from loss, misuse, disclosure, alteration or destruction, as well as publication to unauthorized third parties.
